Privacy Policy
CrossCourt
1. Introduction
This Privacy Policy explains how CrossCourt collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
User Data
- Email address
- Mobile number
- Account details
Third-Party Data
- Booking information
- Club and court data (including Playtomic)
- Match and player data (including Playtomic)
Technical Data
- Device and usage data
- Log data
Streaming Data
- Video and audio recordings
- Metadata (time, court, participants)
3. Use of Information
We use data to provide services, enable streaming, improve performance, communicate, and ensure security. We do not sell personal information.
4. Legal Basis
Processing is based on consent, service delivery, legal obligations, and legitimate interests.
5. Data Sharing
We may share data with service providers, Playtomic, and authorities where required by law.
6. International Transfers
Data may be processed outside South Africa. We ensure appropriate safeguards are in place to protect your information during these transfers.
8. Your Rights
Under POPIA, you have the right to access, correct, delete, or object to the processing of your data. You may also withdraw consent at any time regarding your personal information.
9. Security
We implement robust physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse.